Privacy Policy

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Introduction

Inderaksh Gold Refinery (“Inderaksh Gold”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and business operations.

By accessing our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.


Information We Collect

We may collect personal and business information necessary to provide our services effectively and comply with legal obligations.

This may include your name, company name, email address, phone number, country, and business details. In the course of providing refining or related services, we may also collect transaction details, shipment information, and communication records.

Additionally, technical data such as IP address, browser type, device information, and website usage behavior may be collected automatically when you visit our website.


How We Use Your Information

The information we collect is used to provide, manage, and improve our services. This includes responding to inquiries, processing refining and related service requests, managing business relationships, and ensuring effective communication.

We may also use your information to comply with legal and regulatory requirements, including anti-money laundering (AML) and due diligence procedures. In addition, we may use aggregated data to analyze website performance and enhance user experience.


Legal Basis for Processing

We process personal data based on one or more of the following grounds:

  • Your consent when you submit information through our website
  • Performance of a contract or service agreement
  • Compliance with legal and regulatory obligations
  • Legitimate business interests, including service improvement and security

Information Sharing and Disclosure

Inderaksh Gold does not sell or rent personal information. However, we may share information with trusted third parties where necessary for business operations.

This may include logistics providers, laboratory partners, financial institutions, regulatory authorities, and professional advisors. Information may also be disclosed if required by law, legal process, or regulatory authorities.

All third parties are required to handle your information securely and in accordance with applicable data protection standards.


Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

These measures include secure servers, access controls, encryption where applicable, and internal policies governing data handling. While we take reasonable steps to protect data, no system can guarantee absolute security.


Data Retention

We retain personal and transactional information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and operational requirements.

Once data is no longer required, it will be securely deleted or anonymized in accordance with our internal policies.


Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

Cookies help us understand user behavior, remember preferences, and improve website functionality. You may choose to disable cookies through your browser settings, although this may affect certain features of the website.


Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, subject to legal obligations
  • Object to or restrict certain processing activities

Requests can be made by contacting us using the details provided below.


International Data Transfers

As we operate in a global business environment, your information may be transferred and processed outside your country of residence. We take appropriate measures to ensure that such transfers comply with applicable data protection laws and maintain adequate levels of protection.


Third-Party Links

Our website may contain links to external websites. Inderaksh Gold is not responsible for the privacy practices or content of such third-party sites. Users are encouraged to review the privacy policies of external websites before providing personal information.


Children’s Privacy

Our services are intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18.


Updates to This Policy

Inderaksh Gold reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the updated policy.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Inderaksh Gold Refinery
Dubai Production City
Dubai, United Arab Emirates

Email: info@inderakshrefinery.com
Phone: +971 50 683 6100